FAQs

What does it mean if I have black mould present in my house?

Black mould is present because of condensation. To eradicate this, you have to tackle the root cause of condensation. We offer a state of the art ventilation system designed for precisely this.

I am getting damp above my skirting boards, do I need a new damp proof course?

This problem is a strong indication the property is suffering from rising damp. In that case you will need a new damp proof course. it is always best to have a professional check the problem first to eliminate all possibilities.

How do I know where damp is coming from in my house?

Chances are you won’t. Damp is a complex issue, and often an unknown quantity. We always recommend hiring a trained professional to carry out an assessment, and never to rely on guesswork.

Is black mould harmful to my health?

Black mould goes hand in hand with harmful toxins being present in the atmosphere. According to the NHS and World Health Organisation (WHO), this can lead to the developing - or having enhanced symptoms of - respiratory conditions, asthma, skin complaints and more.

I have black marks on the walls in numerous rooms in the house, will they disappear for good if I paint over them?

No, you must treat the source of the problem: condensation. Painting over the black areas will only temporarily conceal the problem.

If I leave the damp alone what effect will this have on my property?

Damp and moisture content can have a detrimental impact on your property in a number of ways, such as heat loss, unpleasant odours, devaluation of your property but, more seriously, it can lead to dilapidation of your home. Porous brickwork will slowly erode and eat away at the fabric of the building and possibly lead to structural issues within the property.

The plaster is coming away from the wall, does this mean I have damp?

There is a strong possibility this is due to damp being present in the walls. In some cases this may mean the plaster needs to come off and be replaced. However, by dealing with the root cause of the damp problem - whether it be rising damp, penetrative damp or internal condensation - often is the case that we can save the plaster, and the damp will dry out naturally over a period of time.

What type of surfaces can you apply your wall coating to?

Any concrete substrate whether it be brick, render, painted render or pebbledash.

Is your wall coating the same as the external cladding system?

No, our product is unique in the fact that it is a liquid application that is in-keeping with the existing look and character of your home, yet is still energy efficient. It is also less expensive than that alternative system.

Are there grants available for any of your products?

Unfortunately not. Any government schemes such as the Green Deal - which provided funding for certain insulation systems - finished a few years ago. As a company, we often advertise various promotional subsidies which can mean that our products and services represent great value for money.

I have an extractor fan but this doesn’t appear to be getting rid of the condensation. Why not?

An extractor fan is a system which is designed to extract the moisture from the air of only the room it is installed in. If you have condensation in various areas of the house, a positive input ventilation (PIV) system is the only effective method of eliminating it and any black mould that follows.

I have got damp floorboards, is this likely to be wet rot or dry rot?

Without a survey it can be hard to tell. Both dry and wet rot are fungi that can destroy the timber in your home. Dry rot is the more serious of the two, while wet rot is often more localised. Dry rot can spread throughout a property, eating away at timber structures throughout, but wet rot can also cause significant damage if left untreated. In either case a professional survey needs to be done to determine the measures required to combat whatever the particular problem may be.